Terms & Conditions


Refund & Cancellation Policy

Refund and Cancellation Policy

Cancellation Policy

Once an order for tea packets is placed and payment is processed, we are unable to accept any cancellations.
We immediately begin processing orders to ensure timely delivery, so please ensure that you review your order carefully before confirming the purchase.

Refund Policy

Due to the perishable nature of our tea packets and to maintain the highest quality and freshness, we do not offer refunds for tea packet purchases.
However, if you encounter any issues with the product’s quality or condition upon delivery, please reach out to our customer support team within 48 hours of receiving your order, and we will be glad to assist you.

Quality Assurance

Our team takes great care in sourcing, packaging, and delivering our tea packets to ensure they meet our stringent quality standards.
In the unlikely event that you receive a damaged or defective product, please contact our customer support team immediately, providing relevant details and supporting photographs.
We will investigate the matter promptly and work towards providing a suitable resolution, which may include a replacement.

Shipping Errors

If there is an error in the items received in your order, such as receiving the wrong tea packet variant, kindly inform us within 48 hours of delivery.
We will rectify the issue at no additional cost and ensure that you receive the correct items as soon as possible.

Contact Information

If you have any questions, concerns, or need further assistance, please don’t hesitate to contact our customer support team via Call
We are here to provide you with the best tea packet shopping experience and are eager to address any queries you may have.

Note: Patidar Rajwadi Chai reserves the right to update or modify this Refund and Cancellation Policy at any time. We advise you to check this policy periodically for any changes.

Contact us at: help@patidarrajwadichai.com
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